Editor's Note: This practice Note draws on "Case Study: Morocco" International Telecommunications Union, Effective Regulation
Until 2002, Maroc Télécom was Morocco’s only incumbent basic telecommunications service provider and operated the only fixed network in the country.
Amidst de-regulatory steps taken in Morocco in 1999 and after, Médi Télécom was licensed to operate a GSM mobile network in competition with Maroc Télécom. In early 2001, Maroc Télécom began offering a 10% discount to anyone calling a Maroc Télécom mobile phone from a fixed line. Its competitor, Médi Télécom charged that this was anti-competitive and complained to the Moroccan National Telecommunications Regulatory Agency (ANRT).
The ANRT reviewed the case and concluded that the discount offered only to Maroc Télécom customers was discriminatory and constituted an act of abuse of dominance, given that Maroc Télécom was to remain the fixed network monopoly until 2002. Maroc Télécom eventually suspended the 10% discount in light of the ANRT’s ruling.
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